FAQs

• Our budget friendly collection are processed units priced under $200. They are made using manufactured hair meaning it doesn't come from a donor, it serves as a cheaper alternative. They're made with human hair but considered a low grade which makes them perfect for short term use. Budget friendly units could last you 6 months to a year if handled properly and brought back for maintenance when needed.
  
• They should NOT be slept in to avoid any tangling
  
• They should NOT be kept under a bonnet
  
• No excessive/high heat
  
• Keep plucking to a minimum to avoid shedding
  
• Wash with high quality shampoo only
  
• Condition regularly
  
• Not an everyday wig
  
• Our virgin wig collection is considered the most affordable luxury wig service. Our virgin hair gets steamed processed (not chemically processed) to achieve its pattern. Virgin hair does not require as much maintenance as raw hair and still has great quality as it appears to be silkier and not as coarse as raw extensions. Our virgin wigs have a natural lust and are great for long time use, they can last up to 3 years if handled properly.
  
• Our luxury raw collection are high quality units with a natural luster, full from root to end, no shedding. Raw hair is cut straight from the donor's head, there is absolutely NO processing meaning no chemicals were added which makes it the best hair for long time use. Our luxury raw collection can last up to 5+ years if handled properly.
  

You can contact us via email (unitsbylex@gmail.com) or DM us on Instagram @unitsbylexllc.

Please allow 2–5 business days on all preordered units. If your unit is ready to ship they will be shipped out the following day unless the following day falls on a Sunday.

Yes, you can receive your unit sooner by selecting “In A Rush” during checkout. I can get you a unit out as soon as next day.
Please remember to pay offline when applying this service for it to be honored.

Yes, you can ship your hair to me but you are responsible for any shipping fees to do so. Once the unit is complete it will be shipped back to you at no extra cost.

For beginners, closure units are highly recommended, they are easy to maintain, require less maintenance, and can be worn glueless.

Factory made wigs are units made by vendors in their warehouse.
Machine made wigs are units made by us using a sewing machine.

If you're looking to purchase but do not see your desired unit, you can send us a message via email or DM. You can also fill out our "Build your own wig" form and we'll send you an invoice to purchase.
FUN FACT: After completing your custom wig, it'll be added to the website and named after you (with your permission, of course) making it available for others to purchase.

Yes, you can make changes to any unit. Please put your request in the note section at checkout. You could also email us at unitsbylex@gmail.com — please be sure to let us know at your earliest convenience so we're able to fulfill your request.